Privacy Policy

Last updated: September 2026

Evolution Park Homes Ltd respects your privacy and is committed to protecting your personal information. This policy explains what information we may collect, how we use it and the rights available to you.

For the purposes of UK data-protection law, Evolution Park Homes Ltd is the controller of the personal information described in this policy.

1. Information We May Collect

We may collect personal information when you contact us, submit an enquiry form, telephone us or communicate with us by email.

This information may include:

• Your name
• Your email address
• Your telephone number
• The park or location you are interested in
• Whether you are interested in buying or renting
• Any information included within your enquiry
• Basic technical information about how you use our website

Please avoid including sensitive personal information in an enquiry unless it is necessary for us to assist you.

2. How We Use Your Information

We may use your information to:

• Respond to questions and enquiries
• Provide information about our residential parks
• Discuss homes that may be available to buy or rent
• Arrange further contact where requested
• Maintain records of our communications
• Operate, maintain and improve our website
• Protect our business and prevent misuse or fraud
• Meet our legal and regulatory obligations

We will not sell your personal information to third parties.

3. Our Legal Basis for Using Your Information

We will only use personal information where we have a lawful reason to do so. Depending on the circumstances, this may include:

• Legitimate interests: to respond to enquiries, communicate with prospective residents and operate our business.
• Contract: where using your information is necessary before entering into, or while fulfilling, an agreement with you.
• Legal obligation: where we must retain or disclose information to comply with the law.
• Consent: where you have actively agreed to a particular use, such as optional website cookies.

4. Sharing Your Information

We may share information with trusted service providers where necessary to operate our website and business. These may include website hosting providers, email providers, professional advisers and other organisations that provide administrative or technical support.

We may also disclose information where required by law, regulation, a court order or a relevant authority.

Service providers are only permitted to use personal information for the services they provide to us and must protect it appropriately.

5. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to your enquiry and meeting any legal, accounting or reporting requirements.

The appropriate retention period will depend on the nature of the information, the reason it was collected and whether we need to retain it to protect our legal interests.

6. Cookies and Website Information

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and improve visitors’ experience.

Essential cookies may be used where necessary for the website to function. Optional analytics or marketing cookies should only be used where you have provided the required consent through the website’s cookie controls.

You can also manage or remove cookies through your browser settings. Disabling certain cookies may affect how parts of the website operate.

7. Keeping Your Information Secure

We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure or loss.

Although we take appropriate precautions, no method of transmitting information over the internet can be guaranteed to be completely secure.

8. International Transfers

Some service providers may process information outside the United Kingdom. Where this occurs, we will take reasonable steps to ensure that appropriate legal safeguards are in place to protect your information.

9. Your Data-Protection Rights

Depending on the circumstances, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your information
• Ask us to restrict how your information is used
• Object to certain uses of your information
• Request the transfer of information you provided
• Withdraw consent where our use relies upon consent

These rights are subject to certain legal conditions and exemptions. We may need to verify your identity before responding to a request.

10. Third-Party Websites

Our website may contain links to websites operated by other organisations. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy information before providing personal details.

11. Contacting Us

If you have a question about this policy or would like to exercise a data-protection right, please contact:

12. Making a Complaint

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve them.

You also have the right to raise a concern with the Information Commissioner’s Office, the UK regulator for data protection. Further information is available on the Information Commissioner’s Office website.

13. Changes to This Policy

We may update this privacy policy periodically to reflect changes to our website, services or legal obligations. The latest version will always be published on this page with its updated date.